Soles4Souls RV Takes on “The Big Boys”

The Soles4Souls RV may only be 34 feet long, (without a trailer) but that doesn’t stop us from challenging the 53 foot trucks on the road. Last week, we expected a delivery of 750 shoes to Washington DC. The morning before the event, we discovered the shoes were sitting in a Conway Shipping warehouse, two hours from Washington DC. After numerous phone calls, we kept getting the same answer…there’s no way the shoes can arrive in time. Since we were in the area, heading to DC, we thought we’d stop by the Conway warehouse and see if a personal visit would help us get the shoes.
I think our big blue Soles4Souls RV intimidated the other plain looking 53 foot semis. Within a few minutes, a supervisor told us he’d get a driver and make a special delivery so the kids in need in Washington DC could get their shoes. That’s customer service.

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