We often hear about the lack of customer service today. You won’t find that at the two Foot Solutions stores owned by Joe and Loretta Fernandez. We visited their Palm Harbor and Largo stores, and were immediately impressed with Joe’s management and customer service skills. He had our parking space reserved (we can’t just pull into one parking spot!) and had done lots of publicity ahead of time. Most of all, he and his staff demonstrated personal customer service as they spent time with their customers. And they had a steady stream of customers! As usual, Joe and Loretta were impressed with the slideouts on the RV. It’s such fun watching people casually leaning on the couch or table and then having the entire wall move out when we push the “extend” button.
